Hoylake Veterinary Surgery was started in September 2003, yes that means we are 20 years old this, by Rob and Della McNulty in a small shop next to Sainsbury’s in Hoylake. Through hard work and good reputation, we quickly outgrew our original location prompting our move to our current beautiful old building.

We are situated in a house called Geneva which was built in 1905 by Mr Bertram. The premises retains many of its original features in windows and columns and it offers a large parking area.

The surgery currently offers digital X-Ray, ECG, Endoscopy, In House Blood machines and Sedivue Urinalysis, Laproscopic Spays, kennelling for patients, Ultrasound and emergency treatment during opening hours.

Our highly trained team boasts a certificate holder in Veterinary Anaesthesia, a certificate holder in Exotic Animal Practice, a Certificate holder in Veterinary Practice Management and Administration, one of our team is studying towards their small animal imaging certificate, a masters degree holder as well as over 100 years of Veterinary Experience between us.

We are also a Veterinary Nurse Training Practice and offer EMS for Veterinary Students from a number of different Universities.

We offer your pets a rapid diagnostic and treatment service.

Our exotics staff is able to see rabbits, guinea pigs, other small furries, lizards, snakes, tortoises, turtles, chinchillas, ferrets and birds. If your pet is not listed please contact us to discuss your requirements.

Our Out of Hours service is run by MiNightVet who can be contacted on 01244 853823.

Meet Our Team

Rob McNulty


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Rob has built Hoylake Vets which started in a small shop front in Hoylake in September 2003 and moved the big house in December 2007.

Rob has been a Farm Vet and an Equine Vet.

He has lectured for British Equine Events and Equine Vet Nurse courses.

He has also lectured for Liverpool University on Exotics and given talks to Wirral and Cheshire Fostering Services

He is the Dangerous Dog Advisor for Wirral Solicitors and the Dangerous Dog Vet for Liverpool Serious Case Review.

At Hoylake he is a first opinion Vet for Small Animals and Exotics and has a Certificate in both Exotic Animal Practice and Anaesthesia.

He likes to run, climb, swim both open water and pool, cycle, snowboard and walk his dog.

He currently has 3 cats and one dog.

A fun fact about Rob is that he came up with the Interferon idea to treat baby elephants with herpes virus.

Della McNulty

Practice Manager

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Della helped Rob build the business from it’s small beginnings in Hoylake to now working from Geneva on Birkenhead Road. Della project managed the conversion of the big house from 3 flats to a fully functioning Veterinary Practice and then adding a purpose built operating theatre in 2009.

Della was originally a Primary School Teacher specialising in Years 1 to 4 and teaching Science to Primary School Children.

Prior to teaching Della also worked in an Old People’s Home, a Coffee Shop, was a Playschool Leader and also a Barmaid.

Della works as the Practice Manager hopefully making everything run as smoothly as possible and also covers all the other jobs in the Practice except for Vet if other members of the team are sick or on holiday. She is a jack of all trades master of none!

She likes reading and listening to music in her spare time. Also crystals, tarot and ghost hunting. She likes travelling especially to Chamonix where she can indulge her passions of walking in the mountains and photography.

Della has 3 sons and 1 daughter, 2 nephews and a niece and 1 grandaughter.

An American Bulldog called Luna (short for Lunatic) 3 cats called Bonta Kun, Fluffy and Cinnamon and a Terrapin called Big Al all of whom are rescues from Friends of Birkenhead Kennels and Heswall Animal Welfare.

A fun fact about Della is she has a Masters degree in Palaeoanthropology and she would love to do a PhD.

Ellie Lambert

Head Veterinary Nurse

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Ellie joined the Practice as our Head Vet Nurse in June 2011.

Before Ellie joined us she was an Orthopaedic Surgical Nurse at Rutland House Referrals and also worked a an Equine Veterinary Nurse.

Ellie’s job as Head Nurse involves liaising with Rob and Della to ensure the smooth running of the Practice. Managing the nurses who work at the practice and sorts the ordering of products the Practice needs to work well.

Ellie spends her spare time playing with ponies with her daughter.

She has an 8 year old daughter and a 4 year old Black Labrador called Millie.

Jessica Dunn


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Jess joined the Practice as a New Graduate in September 2020.

Prior to working at Hoylake Jess also worked in Greggs.

Jess works as a Vet in the Practice giving first opinion care to all the small animals and exotics that come to us.

Jess does Musical Theatre and has recently starred as Cinderalla in Shrek, she is an amazing baker and enjoys running.

Jess lives with her partner Harry and Bruce the Jack Russell Terrier aka brucebeangreen/grumblesnout/Brucepetit the finest bruce you will ever meet.

A fun fact abut Jess is she can wiggle her eyebrows like the Cadbury’s advert.

Lindsey Thomas

Registered Vet Nurse

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Lindsey joined Hoylake Vets in 2006.

Her previous jobs were in Boarding Kennels and Catteries and at other Veterinary Practices.

Lindsey works as a nurse within the Practice and assists with surgeries, does Nurse Consults and makes sure all our in patients are well looked after.

Lindsey has 2 dogs, 6 cats and 3 children to keep her busy.

In her spare time Lindsey likes to run, go to the gym and likes walking her dogs and spending time with her family.

Lynn Harrison

Accounts Manager

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Lynn joined the Practice in 2013.
Lynn’s jobs include administration tasks, works with Client Accounts and is our VIP (Very Important Pet) Club coordinator.
She has a bouncy black Labrador and a beautiful old cat.

Jan Woodford

Insurance Coordinator

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Jan joined Hoylake Vets in August 2015 as a Client Care Assistant.

Her previous jobs were with Merseyside Police and HSBC.

Jan deals with all the Insurance claims and queries that come into the Practice.

Jan has 2 brothers, 4 nephews, 1 niece, 2 grandchildren and a beautiful tiny little dog.

In her spare time she likes walking and hiking, gardening and socialising.

A fun fact about Jan is she loves Ghost Hunting with the team and is an avid Welsh Rugby Fan in the 6 Nations due to her mum being welsh.

Ryan McNulty

IT and Maintenance Manager

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Ryan joined the Practice in 2015.

His previous job was a paper round all through high school.

Ryan deals with all the IT issues within the Practice and also with the maintenance of the building and everything in it.

Ryan is very family orientated and has a dog called Luna, 3 cats called Fluffy, Bonta Kun and Cinnamon and a Terrapin called Big Al.

In his spare time Ryan is heavily involved with Scouting as a Beaver Leader and likes to do Archery with the Neston Company of Archers.

A fun fact about Ryan is that he can tie a figure of 8 knot and a reef knot behind his back.

Kyle McNulty

Animal Nursing Assistant

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Kyle has been working at the Practice since he was 5. He has been an Animal Nursing Assistant since 2019.

Kyle has also worked as a delivery driver for Domino’s and Evri.

Kyle’s job involves supporting the Vet’s and Nurses’s and looking after all the patients that come into the Practice.

Kyle has a cat called Annabelle.

Kyle likes to go Climbing and to the gym in his spare time. He also plays a lot of computer games.

A fun fact about Kyle is he has been involved in 23 C-Sections since he was small. He is an excellent puppy rubber.

Katie Mussell

Animal Nursing and Client Care Assistant

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Katie joined Hoylake Vets in September 2021.

Her jobs prior to joining us were as a Groom, in Asda and an Animal Nursing Assistant at another Veterinary Practice. She also volunteers at a school.

In the week she works as an Animal Nursing Assistant, assisting the Vet’s and Nurse’s in looking after all the patients that come into the Practice.

Katie has an 8 year old son, 2 guinea pigs called Vanessa and Sparkle and a hamster called Oscar.

In her spare time she likes to go to the gym.

Ellie Birks

Client Care Assistant

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Ellie joined the Practice in December 2022.

She was a Health Care Assistant looking after the elderly prior to joining us.

Ellie assists all our clients using the phone, emails and face to face and makes sure they get the correct information and are pointed in the right direction for what their pet needs at any particular time.

Ellie has a cat called Annabelle.

In her spare time she likes to read, write and draw.

Billie-Jo Silas

Apprentice Veterinary Nurse

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Billie-Jo joined Hoylake Vets in February 2023.

She previously worked in Green Lane Vets in Chester.

She has also worked as a Swimming Teacher and Receptionist at Helen Diamond Swimming and Leisure.

Billie-Jo is here to learn how to be a Vet Nurse over the next couple of years.

Billie-Jo has a German Shepherd and has had horses in the past.

In her spare time she likes to do Dog Training and Swimming.

Stephanie Roche

Registered Vet Nurse

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Stephanie joined Hoylake Vets in April 2023. She previously worked as a Vet Nurse at Mews Veterinary Centre, Liverpool, PDSA Aberdeen and Acorn Veterinary Centre in West Kirby.
She works as a nurse within the Practice which involves assisting our Vets in their consults and with surgeries, does Nurse consults and makes sure all our in patients are well looked after whilst in our care. In her spare time she enjoys spending time with her family, walking, swimming and going on bike rides.Stephanie lives with her partner Phill, 2 children Ethan and Ellie who are 6 and 3. They have 5 Guinea Pigs called Ted, Fred, Popcorn, Wotsit and Pringle.

Tabbie Balderson

Client Care Assistant

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Tabbie joined Hoylake Vets in April 2023. She previously worked in Doggy Daycare and was a carer at home for 3 years.
She has also worked as an Apprentice Hairdresser and in retail.
Tabbie assists all our clients using the phone, emails and face to face and makes sure they get the correct information and are pointed in the right direction for what their pet needs at any particular time. She tries her best to look after everyone.
She enjoys gaming, walking her 2 border collies and messing around with my car.
Tabbie has 2 Border Collies called FFlei and Shep and a black cat called Batman.
She has a younger sister and a older brother.
Tabbie loves collecting Plushies, for example, she has far too many Pokeman plushies!